UTPB Student Loans

General Information

• UTPB student ID is required for access to materials and other services.
• Renewal of library materials is allowed. Materials that have been requested and put on hold by others will not be renewed.
• Patrons with outstanding fines and fees of more than $25 will not be allowed to check out library materials, technology, or study rooms.
• Materials that are not overdue can be renewed by phone or in person at the Access Services Desk. Overdue materials must be renewed in person.

Library Fines, Fees, and Payment

• All communication with students from the library is via their UTPB email.
• The library sends two (2) overdue notices. Overdue items cannot be renewed.
• If a patron loses an item, they should notify the library immediately to halt the accrual of fines or fees.
• If an item is fourteen (14) days overdue, a replacement fee and overdue fine will be charged.
• The patron will be billed for the replacement of the item, processing fees, and accrued fines as follows:
  • A non-refundable processing fee of $10.00
  • Cost of replacement or repair for any damaged material as determined by the library
  • An accrued overdue fine of $0.25 per day per item will apply

**To make a payment, log in to your account here or go to “my account” on the library’s homepage

Appeals

Access Services will research library charges at a patron's request. They may fill out the form available at the Access Services Desk, and the library will investigate the matter and provide follow-up information.

Examples of reasons that do not constitute a valid basis for changing fines or fees include:

• Change of Address. University policy requires that patrons notify the university as soon as there is a change in their address, phone number, or email.
• Not knowing the circulation policies
• Not agreeing with library policies
• Forgetting the due date
• Loaning the material to a third party
• Allowing another person to use your ID card
• Arrangements can be made with the Accounting Office to enable students who owe library fees totaling more than $100 to pay in installments. Inquire at the Accounting Office about this.

Holds

• Students may request an item available in the Circulating Collection to be placed on the hold shelf for pickup within 7 days.
• Follow these steps to put an item on hold:
  1. Go to Falcon Finder on the Library’s Home Page
  2. Type the title of the item, and click “Search” under Falcon Finder
  3. Locate the item and click on the link. Sign in to make the "request" to place the item on hold.
  4. An email notification will be sent when the item is on the hold shelf, ready for pickup.

Request for Recalls

• If a student requires an item that is currently on loan, they may request a recall on it.
• Follow these steps to request a recall on an item:
  1. Go to Falcon Finder on the Library’s Home Page
  2. Type the title of the item and click “Search” under Falcon Finder
  3. Locate the item and click on the link. Sign in to request to recall the item.
  4. An email notification will be sent when the item has returned and is on the hold shelf, ready for pickup.

Course Reserves

• Books and articles put on reserve by faculty for student use are available at the Access Services Desk. Lists of reserve items appear in the OPAC and the Reserve Binder at the Access Services Desk.
• A student should know the instructor's name, course number, and the title of the item to facilitate requests for reserve materials.
• Most materials are library-in-use only with a 2-hour checkout, but some materials are available for longer periods, as indicated on the item.
• Overdue fines for course reserves are $0.25 per hour and, thereafter, $1.00 per day